CUSTOMER SERVICE

As a leader in the stamped concrete industry, The Sharper Edge has developed revolutionary techniques that have eliminated many of the deficiencies in stamped concrete. These techniques provide for the most consistent color, texture, and service available – you always know what to expect with The Sharper Edge stamped concrete.
 

 

	Detailed Product Literature and Showroom Our product literature presents our products and installations, we do not use manufacturer brochures to present our abilities. Our pictures are our work. Our showroom allows you to see and walk on every product and color available. You know what you are getting before you get it. Accurate, Prompt, and Informative Estimating System Our professional sales representatives will show up on time with the right tools to accurately estimate each project. Additionally, their product knowledge and experience allows you to get expert advice on the construction and design of your project. We Meet Our Schedule with 99% Accuracy Only an act of God prevents us from meeting our schedule on time and as expected. Our reliable equipment, professional crews, and advanced computer scheduling system gives us the ability to help you stay on schedule and on budget. Accurate Work Orders Accurate work orders allow our crews to know what to expect. They bring the right materials and tools needed for your project to avoid unnecessary delays and mistakes. Highly Skilled and Professional, Uniformed Crews Your job site will always keep a clean, professional look with our uniformed crews and maintained equipment. Realistic Warranty Our warranty is realistic and therefore can realistically be honored. Concrete will crack, chip, settle, and heave as it is exposed to natural conditions. We do not present our concrete as a “miracle” product, but as an attractive, decorative alternative to real stone or brick. Many common problems can be reduced during installation. Our wire reinforcement and polymer enhanced surface, for example, will greatly reduce shifting, cracking and chipping. A free repair kit will also help to remedy other common issues. These systems leave only a small number of problems that may still exist – most of which are natural and unavoidable.